Cancellation & Refund Policy
As our product is perishable, baked and decorated by our skilled staff, our refund policy is as follows:
As our product is perishable, baked and decorated by our skilled staff, our refund policy is as follows:
- Cancellations and/or changes for pre-ordered items must be made at least 3 business days in advance of the scheduled pick up time. Store credit will be issued for cancellations received with proper notice. Your store credit expires one year from the date of issue. No cash refunds.
- We are unable to refund orders that are not picked up.
- If there is a defect in your product please return it promptly, or the portion remaining, within 2 days of pick up. In this case we will provide you a proportionate refund for the amount returned if we determine there is a quality deficiency.
- No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance.